Thank you for shopping at PodsFurniture.com. We take pride in the quality of our rings and earrings and want to ensure your complete satisfaction with your purchase. Please review our Refund and Returns Policy below.
30-Day Return Policy
If you’re not completely satisfied with your purchase, you can return or exchange your eligible items within 30 days of receiving your order.
Product Condition for Returns or Exchanges
To be eligible for a return or exchange, your item must be:
Unused and in the same condition that you received it.
In the original packaging with all original included items.
Accompanied by proof of purchase or receipt.
Making a Return or Exchange
To initiate a return or exchange, please follow these steps:
Contact our customer service team to inform us of your return or exchange request and the reason for it. This helps us to provide you with a smoother process.
Pack your item securely, including the original packaging and the receipt or proof of purchase.
Send your item to our designated returns address, which you’ll receive from our customer service during your return or exchange process.
Cancellations
You may cancel your order within 30 minutes of placing it. Unfortunately, we’re unable to cancel orders once this time frame has passed, as the order will be processed and prepared for shipment.
Refund Timing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If your refund is approved, it will be processed to your original method of payment within a certain number of days, typically within 5-10 business days.
Returns Address
Please send all returns and exchanges to the following address: 1258 W Baseline Rd, Mesa, AZ 85202.
You will be responsible for paying your shipping costs for returning your item. Original shipping costs are non-refundable.
Please Note
We recommend using a trackable shipping service or purchasing shipping insurance when returning your item, as we cannot guarantee receipt of your returned item.
If you are shipping an item over a certain value, it is advised to use a trackable shipping service or purchase shipping insurance.
We reserve the right to refuse a return or exchange if the item is not in its original condition or does not meet our product condition requirements.
In the event of receiving a defective or damaged item, please reach out to our customer service immediately to arrange for a replacement or refund.
By purchasing PodsFurniture.com, you are agreeing to our Refund and Returns Policy. We appreciate your understanding and adherence to this policy.