Range of Transport
Orders are only shipped to the United States; subsequent adjustments will be notified on the website.
Order Processing Time
Typically, orders are processed within 1-2 business days. Please note that our order cutoff time is 5:00 PM (MST), Monday through Friday. Orders placed after 5:00 PM (MST) on Fridays will be processed and shipped on Mondays (with holiday extensions).
Daily Order Processing Deadline
Orders placed after 5:00 PM (MST) on weekdays will be shipped on the next business day.
Product Shipping Time
The estimated shipping time for our products is 3-8 business days. Under normal circumstances, the final delivery time is generally 4-10 days.
Shipping Method and Fees
Currently, we utilize DHL EXPRESS for shipping, and the shipping cost is determined based on the package value. Shipping will be complimentary if your order totals $150.99 or more (including $150.99). For orders under $150.99, a shipping fee of $9.99 will apply.
Taxes
Please don't worry, all taxes are borne by the merchant.
Extended Delivery Times
If the delivery time exceeds 30 business days, our company will either resend your order and provide a $10 discount coupon or offer you the option of a refund.
Extended Order Processing Times
If your product has no specific remarks and the order processing time exceeds 10 days, please get in touch with our customer service immediately. After verification, we will reschedule your shipment and provide a $10 discount coupon.
Lost Items
While our company is not liable for lost items, we are ready to assist in contacting the logistics company on your behalf.
Order Information
For post-delivery order inquiries, please contact our customer service representative.
Shipping Address
Before making payment, please ensure that your delivery address is accurate, as it cannot be changed once the order has been shipped. For any post-delivery address-related inquiries, please contact our customer service team.